Terms & Conditions

I reserve the right to amend these terms and conditions at any time and will notify you either verbally in class or in writing if changes have been made.

  1. The course must be booked and paid for in full in advance of the course starting. Once the place is secured with payment, I will email you to confirm your place. No refunds will be given if you decide to cancel your place on the course once the course has begun.
  2. Your child must be accompanied by a parent/carer for all classes.

  3. Class etiquette:

    1. Please do not chat excessively to other parents/carers during the class.
    2. The use of mobile phones, cameras and other recording devices is not permitted during the class.
    3. Snacks are not permitted during the class. It is fine to breastfeed or have a drink.
    4. Please don’t bring toys to the class as this can cause problems with other children.

  4. Children’s behaviour in class:

    1. Children are encouraged to interact fully in classes and are not required to sit still.
    2. Problems with behaviour are very rare, but of course can happen. If a child’s behaviour is disruptive, I will tell them to stop and the parent/carer should do the same and remove their child from the class to avoid further disruption.
    3. Keeping everyone safe and having an environment conducive to learning is my priority. If a child’s behaviour prevents me from doing this, I will not be able to accommodate them on the course. A refund may be issued at my discretion for any classes not yet attended.

  5. Illness:

    1. If either you or your child are unwell with something contagious (even if you/they seem to be your/their usual happy self), please do not attend the class. If you or your child has had a sickness/diarrhoea bug, please make sure to leave 48 hours clear of any symptoms before you attend class.
    2. I do not offer a refund for a class missed due to illness. It may be possible to arrange a catch up class on another day on the same course. However, this is subject to availability and cannot be guaranteed.
  6. If you have to miss a class, it may be possible to arrange a catch up class on another day on the same course. However, this is subject to availability and cannot be guaranteed.
  7. In the unlikely event that I have to cancel a class, I will email you on the email address provided. I will not be liable to cover any costs incurred if you do not read the email before the class. The class will be rescheduled within a reasonable time period. If you are unable to attend the replacement class and give 24 hours notice in writing that you will not be attending this replacement class, you will be refunded the cost of that class.
  8. If you are unable to attend the course on the day you have booked on a regular basis, please let me know. It may be possible for you to transfer to a class on a different day. However, this is subject to availability and cannot be guaranteed.
  9. Places on courses are non-transferable.